BCN Support Growth, Mining Update, and Sneak Peak Views
Included in this update…
Bitcoin Mining Power
Mining Pool Earnings
Sneak Peak Viewing – Level-Up, Binary
Bitcoin Mining Power – We are excited to have 1,400 PH now running stable on our zpool. This puts us back in the top 10 mining pools in the world and we are hooking up more power on a daily basis. Our goal is 2,000 PH within the next 30 days and we will continue to push hard.
Mining Pool Earnings – The mining pool earnings per share are net neutral right now due to the rising difficulty. As we add more power to our pool so does everyone else and right now the difficulty is actually growing faster than we can deploy. This is a very healthy sign for BTC in the long term, but in the short term it can be a bit painful when the price of BTC does not increase with the rising difficulty. Notice the key point there of the price of BTC dropping, because it hurts mining pool earnings due to our costs of power and maintenance. So, now is the time to expand and get ready for the windfall because either the price is going higher or the difficulty will drop as miners will not be proﬁtable and both are wins for us because of our model.
BCN Support – There have been improvements to our support system that has allowed our support team to better assist you and your team in many areas. Those of you writing into support have probably noticed that our response times for this large membership base has increased dramatically and the resolutions to issues are getting completed faster than ever. The area of support we have been focusing most on is the ability to support all our offered languages! This support will only get better and better with the additional programmers and support agents in each language.
Additionally, we have been growing our support team in the areas of legal and compliance to help protect BitClub Network and all that you have built or have started to build. This is really important to the future of BitClub Network and although it is behind the scenes and hard to see from your view as a member, we are very excited about these great improvements that will ensure your positions for the long term!
The support team is working hard, however there are some areas that we will be giving a lot more attention to over the next few weeks that should help with lingering issues that are unable to be resolved quickly. These areas include commissions, withdrawals, and a brand new FAQ page! The commissions will include the releasing or processing of any held commissions and inﬁnity commissions that have been long overdue. Look for the held commissions to update on the accounts and get shown in both BTC and BCH wallet pages soon. The withdrawals for some currencies have had longer delays than anticipated due to our very busy programming team working hard to update the systems in place to pay these out in 72 hours or less. The additional staff and systems implemented to help review and pay out the withdrawals will greatly help with the security and processing of your funds. To help out our team we highly suggest adding our free security feature tool.
Google Authenticator: Having the Google Authenticator active on your account will increase the security on your own account and help with our reviews. If you need assistance with setting this up on your account, please contact our support team to ensure that you are setting it up correctly from the beginning in case you happen to lose/damage your smartphone. If this is not done properly you could be locked out of your own account! Simply, there is a code you need to keep safe, so you can download the app again and easily bring back your security codes.
As you can see the security of your own account is very important to us, but now let’s update you on what is coming soon that is more fun….
Updated visibility on all commissions for all users in your downline
Ability to add screenshots to support tickets from a member side to clearly show any concerns or topics
New features on the Binary and Level-Up pages
Better Enrollment Tree page with easy ways to search members in your downline
Updated view of your mining page with all the repurchases and total shares
Tutorial Videos and new FAQ page to help all members at all levels